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Description:

Job Purpose
Warehouse Supervisor will be accountable for the overall
warehouse operation, which receives and stores, moves and ships
supplies, stock and materials to and/or from the warehouse.  Manage the
overall operation and ensures the safe and effective storage and
distribution of customer goods on time and without damage.  

Summary of Key Responsibilities:

• Develop and implement both short- and long-term warehouse planning.
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Supervise the loading and offloading of items in the warehouse 
• Ensure all warehouse employees receive regular performance reviews, personal-development and succession plans.
• Motivate and inspire the team and ensure time-cards are submitted for
  timely payroll administration.  Resolve conflict and to create a
  positive and productive team environment.
• Shipping and receiving of products to and from the warehouse on behalf of customers.
• Accountable for the planning and direction of all warehouse operations,
  including developing and monitoring of key performance indicators,
  security, change management, technology and all administration
  activities, such as production reporting. 
• Measure and report the effectiveness of warehousing activities and employee’s performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers and management to answer questions or solve problems

Required Skills & Attributes

• Strong organizational skills
• Ability to input, retrieve and analyze data
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
  
• Customer service and communication skills
• Good Negotiating Skills

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Primary Areas of Accountability: